guarantee

guarantee

Guarantee and warranty – security for radiantly beautiful jewelry
We stand behind the quality of our jewelry and want you to enjoy it for a long time. That's why we offer a lifetime guarantee on all our jewelry, but only in the case of manufacturing defects.

What is covered by the warranty?
Any manufacturing defects that occur after purchase will be repaired by us free of charge or the piece of jewelry will be replaced.

This includes, for example, material or manufacturing defects that cause your piece of jewelry to malfunction or become damaged despite normal use.

What is not covered?
The warranty does not cover damage caused by external influences or improper use. This includes, in particular:

Normal wear and tear: scratches, abrasion, discoloration or thinning straps due to daily wear.

Chemical damage: Contact with perfume, cleaning agents, cosmetics or other chemical substances that may affect the surface or material.

Accidents or improper use: losses, breakages, deformations or other damage not attributable to a manufacturing defect.

External modifications: Changes, repairs or manipulations by third parties not authorized by us will result in the loss of warranty claims.

A notice:
The guarantee covers only the flawless workmanship and materials. It does not replace normal care or maintenance of your jewelry. We recommend cleaning your jewelry regularly, storing it correctly, and handling it carefully to ensure you can enjoy it for a long time.